Bi-Directional Numbers

Is there a charge to set up and Bi-Directional Number?

Yes there is, $35.00.  Setting up a Bi-Directional is labour intenstive, and it is an industry standard. 

What sets apart a Takeon Bi-Directioanal Number?

This can be a phone number you can choose to forward to your mobile phone or you can use the same number to call out using your mobile phone. If you have successfully registered your Bi-Directional Number as one of your FAB/TOP numbers, then you may be able to avoid paying any airtime charges.

How can a Bi-Directional Number help me to save money?

A Bi-Directional Number Registered by the owner of the mobile phone to the appropriate mobile plan will help avoid usage charges and save on long distance calls.

How do I set up my Bi-Directional Number?

1: Sign and Submit your application form and wait for your confirmation of your Bi-Directional Number

2: Ensure that you have enrolled in the corrected mobile plan and register your Bi-Directional Number one of your favorite numbers.

3: Start receiving your calls from your Bi-Directional number and call your Bi-Directional Number.

Complimentary Digital Home Service

What sets apart a Takeon Digital Phone?

Like a traditional phone it works in a simlilar manner other then you require a High Speed Internet Connection and a Takeon Phone Adaptor (TPA)

Is there a cost of purchasing the Takeon Phone Adaptor?

There is only a one time set up fee of $89.99 and as long as you maintain your Bi-Directional Service your Home phone is FREE

Is there a contract?

No there is no contract, we just need 30days notice and you must return that Takeon Phone Adaptor.

Does the Takeon Phone Service have 911 Service?

Yes and you have to always ensure that we have your current address on file

What is the difference between traditional 911 service and VOIP 911 Service

With the traditional wireline service, the telephone company knows exactly where you are and because your telephone is connected to a copper wire, you can’t go anywhere else. You can't move. When you call 911 with this type of phone, the Call Taker asks "911 do you need Police, Fire or Ambulance?" and then just transfers the call to the appropriate downstream agency. 911 services are fast and efficient. Takeon telephone service is connected over the Internet and Not by a regular phone line. Because of that, you can move Your phone to anywhere in the world that has high speed internet service. Because of that your physical location may change. There is some onus on You to update your information in the event that you move. TakeonVoIP updates your "last known address" with the information that you have provided. So we think we know where you are and we assume that you have updated us. Therefore with this type of telephone when you call 911 the Call Taker still asks "911 do you need Police, Fire or Ambulance?" but then adds the extra step to ask you to confirm your address. We want to be sure we send help to the right place! If you are still at your "last known address" then we immediately transfer the call. 911 service is fast and efficient.

There are no cancellation charges, what else needs to be done?

We require 30 days notice to complete the cancallation, please do not forget to return the Takeon Phone Adaptor with all its components. Ensure that all components of your Takeon device are returned in original working condition. If any components are missing or damaged, the following charges will apply.

Return Check List

Component |  Cost

-----------------------------

Phone adapter                $100

Power plug                     $30

Power plug 2-prong clip   $5

Ethernet cable                $10

Cardboard Packaging      $5

Remember this is a complimentary service so to manage costs please return the phone adaptor for any reason in good working condition so we can give the opportunity to someone else to try the service.

Accessing Long Distance Service

What is the set up fee to get unlimited Canadian Long Distance to 80% of the Canadian Population?

$79.99 –  For a limited time only there is a one time charge, securing your access today will ensure you a life time access to the our complimentary service for life.  This is a limited time offer.  You can apply this to either your complimentary phone service or to your Bi-Directional Number.

Where should I assign my Long Distance Services to my Bi-Directional number or Complimentary home phone?

When you purchase your life time access you can assign it to either your Complimentary home service so you may use your service in the comfort of your home so your entire family may benefit form this service or if you find you are on the go you may want to assign the Long Distance access to your Bi-Directional number.

What are the benefits of assigning my Free for Life Canada Calling to my Complimentary home phone?

$79.99 – a time charge, assigning your Free Canada calling plan for Life would make sense if you want your entire family to take advantage of the service, what more could you ask for Complimentary home service and calling your friends and family for Free for life.

What are the benefits of assigning my Free for Life Canada Calling to my Bi-Directional Number?

$79.99 – is a one time set up charge. Once assign you have it for life as long as you maintain your Bi-Directional number.  If you find yourself on the go and your mobile phone is your primary method of communications you may want to assign the Free for Life Canada Calling to your Bi-Directional number.  Use your Bi-Directional Number along with your Free Canada Calling and you will have your cell phone bill under control. 

Can I assigning my Free for Life Canada Calling to my Bi-Directional Number and my Complimentary Home Phone?

$149.99 – is a one time set up charge.  And we will assign both your Bi-Directional and Home Phone service.  This way your entire family will enjoy using the service in the comfort of your home while you can use the Bi-Directional number and save even more while you are on the go.

I would like to try the Long Distance Service.

Sure – The complimentary phone and Bi-Directional number have been enabled to offer you pay as you go Long Distance. Simply log in to your account a make a one time deposit of 20.00 or more.

General

What is a Vanity Call Display?

This is a the name that will appear when you make any out going calls to customers that have a name display feature - only your Bi-Directional number and Vanity Name will appear. This will keep your actual mobile number private.

Billing

What are your method of payments?

We accept VISA, Mastercar, and American Express.

Is there a charge to set up and Bi-Directional Number?

Yes there is a 35.00 charge. It is labor intensive and it is an industry standard.  Once set up you may enjoy a ton of saving though the course of your relationship with us.